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Great communication and explanation of service! Very helpful with questions I had!
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We have always received wonderful service from Dobbs Heat And Air the people are very courteous and professional
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Professional, equipped with latest technology for diagnosis of systems so obviously up to date on training. Used foot-bootie so no mess left behind. Put all the settings back the way they were after performing his tests. Also just got a really good vibe from Rob, sounds silly but with me it's important to trust your gut . Last but not least a van load of salesman did NOT appear on my doorstep trying to sell me stuff like the last 2 different companies I've had experience with.
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Tech went over every thing he did and his findings. Tech made recommendations on things i might consider having done. Good communications with appointment dates, and letting me know tech is in route.
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As always, Dobbs delivers professional and efficient service. I appreciate their approach to doing what it takes to solve a problem and take care of their customers.
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Another wonderful visit by Dobbs. They always take time to adequately diagnosis the problem, and to educate the customer. Professional as always. Thank you!
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Awesome servicemen, thorough job. Always prompt and efficient. I love Dobbs!
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I have had nothing but great experiences with Dobbs Heating and Air. They do great work, give great advice, and make sure all your questions and concerns are answered. I definitely recommend them!
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Another wonderful experience with Dobbs Heating & Air! Khalil was our service tech that took care of us today, and he was very polite and professional. Thank you.
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dcm1 service 1 of 2 AC completed changed (1) 16x20x1 filters tested system operation’s everything is operating properly at this time attached is AC maintenance checklist.
DCM2: Service 1 of 3, A/C, Changed (4) 20x20x1, Performed Cooling Maintenance Per Checklist Systems are running at this time
Tested system before completing TXV replacement, found unit operating properly in AC mode, switched unit in Heat mode tested operation, then tested unit in 1st and 2nd stage cooling unit is operating properly at this time, charge reading photos are attached*.
Removed old equipment and installed new Rheem 2 stage 4 ton heat pump and air handler. Installed new return plenum with 20x20x4 filter, new supply plenum with manual dampers, new emergency drain pan, new pan safety switch, new coil safety switch, new 8” return duct and new composite pad for outdoor unit. Reconnected high voltage, low voltage, drain line and all ductwork. Tested system operations in heating and cooling. Cooling mode for system is not operating properly and will need a service tech to change indoor txv. Did not collect payment at this time due to system not operating.
DCM2 :Service 4 of 4 ;AC Changed (2) 16x25x1, Performed Cooling Maintenance Per checklist, systems are running at this time, while cleaning and checking the condensers I kept smelling gas, checked the gas meter with a electronic gas detector and was getting a hit, video attached advised homeowner to call gas company.
DCM1 service 1 of 2 A/C, Changed (1) 20x20x1 filter, Performed Cooling Maintenance Per Checklist, System is running at this time. Paid by check and Brad has it.
DCM1: Service 2 of 2, Heat, Changed (1) 20x20x1, Performed Heating Maintenance Per Checklist, system is running at this time but due to ag multiple part failure is possible at any time.
DCM1 service 1 of 2 Heat: Changed (1) 20x22x1 filter, Performed Heating maintenance per checklist, system is running at this time.
DCM1: Service 3 of 3; Heat, (1) 16x25x1, Performed Heating Maintenance Per Checklist, system is running at this time
DCM1 service 2 of 2 Heat completed changed (1) 16x20x1 filter, tested system operation’s everything is operating properly at this time attached is Heat maintenance checklist.
Upon arrival investigated breaker tripping, indoor impunity is operating however outdoor is not. Unwired compressor leaks from contactor tested wires to ground and was getting continuity to ground on both legs. Tested at the actual compressor terminals and was getting the same results. Compressor is bad and needs to be replaced. Please send over estimate.
DCM1 :Service 2 of 2 ;Heat: Changed 16x20x4, Performed Heating Maintenance Per checklist, Homeowner mentioned hearing a noise coming from the unit on shutdown I didn’t hear anything that didn’t sound normal, and did not see anything suspicious at this time.
DCM1 :Service 1 of 2, Changed (1)16x20x1, Performed Heating Maintenance Per, system is running at this time.
Call for no heat, on arrival found that the exhaust pipe was not properly connected to the inducer and when system fired up it would smother its self, gas company when they checked over they noted that the gas valve was leaking gas through and not shutting off the flow completely, double checked findings and confirmed will need new gas valve, installed the exhaust pipe properly left gas off and thermostat to the unit.
